Workspace
workspaceId is the hard tenant boundary. Use it for companies, customers,
teams, or legal entities.
Example:
acmeglobexcustomer_123
Scope
scope is a hard lane inside a workspace. Use it when retrieval should stay
inside a domain unless the caller explicitly asks for more scopes.
Examples:
hrengineeringbillinglegalsupport
Project
project is a soft grouping inside a scope. Use it for initiatives,
collections, products, or document groups.
Examples:
onboardingapi-platformq3-pricingrefund-policy
Multi-scope retrieval
Usescopes=hr,legal when a query should search more than one hard lane. This
is useful for answers that need policy plus legal context, or support plus
billing context.
Multi-scope search never crosses workspace boundaries.